Today was the first of our Leadership Academy workshops that we deliver for the Rugby Football Union.  Whilst the programme cover all things related to leadership it never ceases to make me smile that the session that people generally find most useful is the one on questioning.

It is a back to basics session, on considering different types of questions, which ones are most useful at different times and how by asking great questions and listening really well, you can help another person without having knowledge of their particular issue.

The concepts are simple, yet not easy, and somehow in our culture we sometimes mistakenly believe that our job is to know the "right answer" to issues and yet the right answer very often, is to know what question to ask!