Listening for Comprehension

I like this video clip of Kevin Sharer, Amgen CEO describing what what helped him become a better listener.

So if you want to become a better listener try this:

  • Check your understanding by asking clarifying questions – so you are saying……?
  • Listen for what’s not being said – use your intuition to help uncover the missing message
  • Listen for feeling – how is the person feeling at different parts of their communication?
  • Allow time for full understanding before reacting or challenging

Its always better to seek to understand others first before seeking to be understood